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Takeaway
Authors have a duty to help readers navigate their stories. Since most "Did Not Finish" (DNF) moments occur at chapter breaks due to confusion or lost momentum, you must "orient" your reader at the start of every chapter. By artfully weaving in reminders of time, place, and the character's mission, you rebuild context and strengthen the empathetic bond between the reader and your protagonist.
When printing presses appeared in the 1400s, Aldus Manutius asked how to make reading easier.
Authors have an obligation to help readers understand the stories they're telling. Confused readers aren't happy. Instead of finding meaning and enjoyment, they find frustration. Too much frustration and the reader won't continue, literally dropping your work, a phenomenon widely known as did not finish (DNF). Because this calamity usually occurs between chapters, particularly when readers do not continue a novel after taking a break, this post concerns recovering momentum at the start of chapters. Providing orientation reduces confusion and welcomes the reader back into the novel.
The invention of punctuation serves as inspiration. We take it for granted, but it's an invention. It evolved. Imagine reading a scroll or a medieval codex. If you visit the Huntington or the Met, you'd see these gigantic books where the text is crammed together. Sometimes there weren't even spaces between words. Perhaps they did this to make writing faster. Certainly the practice favors writers over readers. When printing presses appeared in the 1400s, Aldus Manutius, a press entrepreneur, asked how to make reading easier. Why? To sell books! He adopted punctuation, like commas and semicolons, to help. Orientation follows the same principle.
Orientation's words limit confusion by reminding readers of recent events, especially what is on the point-of-view character's mind. Note: confusion is different from suspense or mystery. The author intentionally controls the latter while the former represents a failure to tell the story clearly. Confusion means the reader is lost. It also differs from a twist. With twists, readers get what's going on almost perfectly until a new fact reverses their interpretation. Remember, you should know your story, both as a coherent whole and in every detail. Readers, in contrast, tend to make a single attempt to figure things out as the tale's words enter their brain.
Context vs. Message: The Novelist's Challenge
You may know that context is everything. There's no understanding without context, so confusion comes from its lack. Thus, good orientation successfully contextualizes the text. The issue with novels is that context has to be delivered within those words. Consider the difference between a novel and a movie. In a movie, the context is everything you see and hear: the background, the characters and the music, for instance. The action, including dialogue, layers on top of that. Not so in novels. Novels must deliver context and story at the exact same time. Leaving aside graphic novels, you must rely on words and maybe some formatting.
Readers can only know what you tell them and even less of it stays in memory. Further, their memories are fragile and decay over time. The most important time to provide context, to orient readers, is at a chapter's beginning. The reading experience's restart occurs at when memory is weakest and the reader is most vulnerable. Unlike a jump cut in movies, where the separate context alerts the reader to a new situation, a novel's unannounced shift can be devastating. For the reader to complete the novel and enjoy the journey, authors must intervene to put readers and characters on the same metaphorical page. This intervention takes the form of weaving context into the words at each chapter's outset.
Using High Stakes Chapter Breaks
Empirically, DNF tends to occur at chapter breaks. Usually, it's not a conscious decision. The reader finishes a chapter, puts it down, and never returns. The primary cause is confusion. "I don't get this. It's too much work to figure out what's going on. I'll move on." A secondary cause is boredom—they kind of get it, but it's not exciting enough to keep plodding. When readers return, you have the opportunity to reward them for confirming their investment. The immediate goal is to reestablish the bond between character and reader and continue the journey to empathy. You should also remind your audiences of key events and reinforce the story, especially character arcs.
The wise author plans for breaks, provides space to take them and welcomes the reader back aboard when they end.
This approach depends on trusting your audiences. Writers try all sorts of things to avoid DNF at chapter breaks. Considering the least promising first, you could present your novel as a medieval scroll, entirely foregoing chapter breaks and jamming everything together, an obviously bad idea. Second, cliffhangers are popular. Put the character in a perilous situation and force the audience to turn the page to see how they find a way out. Used sparingly, this device may work. Repeating this formula risks becoming repetitive and eventually irritating. A more sophisticated cliffhanger, called peak splitting, comes third. This approach would have you find the moment of highest tension and end the chapter abruptly. Then, the following chapter picks up mid-peak and continues until the midst of the next peak.
Peak splitting presents nearly the opposite of what you should do. Readers will take breaks. The wise author plans for them, provides space to take them and welcomes the reader back aboard when they end. This plan doesn't prevent readers from immediately continuing; it gives them the option to stop. Moreover, it boosts the memories of audiences that keep going. At heart, you want chapters to be satisfying. Every chapter should reach a satisfying interim conclusion.
The Practical "How-To" of Orientation
You can't control when a reader takes a break. Maybe they have to go to work, to sleep, or their commuter train stops. But you can provide orientation to help them pick up the experience when they come back. When you start a chapter, put in a paragraph near the start to bring the reader up to speed. It should be short and artful. These aren't bullet points because novels aren't textbooks. You want a transparent reminder that restarts that empathic journey. Here are some items to consider including.
Place and Time: If there is a jump, say it. "I was in France, now I'm in London." "This was three days ago, now it is three weeks later." Don't depend on headers as readers often skip them. Have the character or exposition state it.
Recap: Identify the consequential event from the previous chapter. Give the character a chance to react to it. This practice also helps the story's impact compound.
Mission: Let readers know what is on the character's mind. Are they solving a disappearance? Coming to terms with a relationship? Letting the reader know the "mission" for the present chapter provides the best empathy-enhancing contextualization available.
Testing for Confusion
That said, authors can never fully compensate for the knowledge advantage they have over readers. You will always know the story better, orders of magnitude better than even the most diligent members of your audience. So, it's good practice to look for potential confusion and stamp it out.
First, when you finish a chapter's draft, examine it and try to predict where confusion might arise. You have to take an imaginative leap. You have all the answers, but readers don't. See if you have an adequate understanding as you review each paragraph.
Second, add more parentheticals if you have any doubts. Use them to remind and reinforce key facts. Here's Jim, the ex, or Bill, the suspected murderer. A few words suffice to get the job done. Most writers have too few parentheticals; some have zero. Add them liberally, cutting back only when you get complaints. More engaged readers tend not to notice them while the rest don't mind them at all. They may save the reader from having to think or search.
When you care about your readers, they appreciate the service.
Third, use Bardsy's Retelling Test. When volunteers say "I didn't get this," it's time to step back and redouble your efforts at orientation. The same logic applies to scratching heads or rereading sections.
When you care about your readers, they appreciate the service. Providing good orientation at the start of every chapter keeps them on the journey to appreciating your novel and becoming loving fans.